Torbello was a wonderful firm to work with during the transition of both buying a new home and selling the previous one. Yvette was available at all hours working on getting us into our new home, she was straightforward with us and helped us through the stages of the buying journey with alacrity and thoughtfulness. She took our questions seriously and was prompt and thorough. During the sale of the prior home, Torbello helped identify areas of improvement to spruce the place up prior to showing; marketed the house well prior to listing; held multiple open houses with good turnout; and ultimately helped me navigate rounds of offers and the unfortunate roller coaster that occurs when something inevitably goes wrong. In one of the most complicated and stressful periods of life, I was able to rely on Yvette and Ilka to help me understand the process and guide me through all the steps needed to complete both purchase and sale.

On August 24, 2023 Ilka helped my daughter and I close on a condo that was perfect for our needs. Finding adequate housing in the state of CT can be challenging, and finding an accessible home is no small task. She was communicative, knowledgeable, patient, kind, answered all our questions and worked behind the scenes to get us into our home. We can't thank her and her team enough, and we recommend her to anyone looking for a compassionate and caring professional. Thank you Ilka!

I had a very positive experience with Ilka. She took the time to listen our preferences and concerns, and she was always available to answer our questions. Her communication was prompt, clear, and professional, which really helped to alleviate the stress that often comes with selling/buying a home.

I worked with Ilka Torres on the sale of my property, and I am extremely happy with the outcome, $50,000 over cash investor’s offer. Her commitment to the sale was outstanding, she never gave up on the property or the process. Ilka was responsible and kept me informed at all times. She effectively found solutions to the challenges we faced. I highly recommend Ilka Torres to anyone looking to sell their property.

Thad the absolute pleasure of working with an exceptional real estate agent during my recent move and home sale. From start to finish, their dedication and expertise made the entire process a breeze.First and foremost, their knowledge of the housing market was truly impressive. They provided invaluable insights on pricing strategies and market trends, ensuring that I got the best possible deal. Their attention to detail was remarkable, from staging my home for showings to crafting compelling listings that highlighted all the unique features of my property.Communication was seamless throughout the journey. They were always just a phone call or email away, promptly addressing any questions or concerns I had. Their professionalism and commitment to my needs made me feel like a top priority.Ultimately, their hard work paid off, as my home sold quickly and at a great price. I couldn't have asked for a more dedicated and effective real estate agent. Iwholeheartedly recommend their services to anyone looking to buy or sell a home. Thank you for making this transition so smooth and rewarding!

Ilka and her team Phoenix including Charmie and Yvette have definitely given us the most wonderful customer service experience ever. They take what can seem like a complicated process for most and make it smooth and easy. It felt like they were working solely for me 24/7. No question is too simple or difficult for them. This is my second time working with them and I will keep coming back again and again. You should too! If you want to deal with a consummate professional look no further than Ilka Torres and her Team Phoenix!

IIka Torres and her Team are amazing. I was quite nervous about the process of selling my first house, considering I was out of town during the process. IIka Torres walked me through step-by-step, made sure I knew what to expect, and offered expert advice that helped me through the negotiations. And, she got my house under contract and sold in less than 3 months. I cannot recommend her highly enough.

This is our second time buying a home with this team, I don’t think we could have done it without all of you! Ilka was our first realtor and was there every second of the way! This time around my fiancé and I had the pleasure working with Ivalese as our agent! Ivalese was always available and positive! Thank you all, I really recommend them!

Ilka and her team assisted ( walked us through, and held our hands) at every corner and at each step were amazing, professional, very informative. Amazing realtor and her team.